This tutorial will cover instructions on how to Setup a Location for the Wait Queue Management System.
Topics Covered
Login to OnePass and Access the Location Manager (Wait Management Console)
Don't have an account? - Sign up and Get Started with Wait |
Enter the Location ID
Choose a Location ID that describes the location and is easy to type. The Location ID must be 6-10 characters and cannot be modified after being created. Our system will validate the entry and let you know if the Location ID is available. |
Login to OnePass and Access the Location Manager (Wait Management Console)
Don't have an account? - Sign up and Get Started with Wait |
Click on Queues
Click on Single-Queue Style.
The Queue Type cannot be modified after being selected. |
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Modify the desired Settings
Definitions
Setting | Explanation |
---|---|
The maximum number of guests allowed in the location at one time | |
The amount of time that the guest has to enter with the "Green Pass" | |
The maximum size of each party allowed | |
Optional - A welcome message that will show while joining the Wait at the location | |
Optional - Ability to prioritize certain groups example - web order pickup, walk-in, VIP | |
The amount of time that the Wait system will check and send new updates | |
Enable mobile number verification | Verifies the mobile phone number before joining the queue. |
Allow walk-in without check-in | Allows guests to enter the location without joining the queue |
Allow full-service queue entry | Allows staff to check-in users manually on the Location Console |
Login to OnePass and Access the Location Manager (Wait Management Console)
Don't have an account? - Sign up and Get Started with Wait |
Click on Queues
Click on Multi-Queue Style
The Queue Type cannot be modified after being selected. |
Create the desired Queues by entering a Display Name clicking on Create Queue
Repeat as desired
Modify the desired Settings
Definitions
Setting | Explanation |
---|---|
This will update the notification text message sent to the end user. @@LOCATION_NAME@@ will copy the information from the Send a Test Message will send a sample text of the Notification Message |
This will allow users to share access to the Location Console with other users. User access can be added and removed at any time. |
Login to OnePass and Access the Location Manager (Wait Management Console)
Don't have an account? - Sign up and Get Started with Wait |
Click on Access
Enter an Email Address and click on Grant Access.
Managing a Single-Queue Location (Location Console) - Link
Managing a Multi-Queue Location (Location Console) - Link
OnePass 3.1.x
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