Problem
When publish a layout to a HDTV that's mounted in portrait mode, the content is not showing in the proper orientation (still look like it is showing in a landscape)
Cause
Did not set the screen layout to the proper orientation
Solution
Simply select the proper orientation when you create a new layout, see picture below
| TV Mounting Mode | Layout Screen Orientation | Notes |
|---|---|---|
| Landscape | Horizontal | When TV is mounted in landscape (i.e. width is wider than the height), you will need to select horizontal as screen orientation |
| Portrait | Vertical | When TV is mounted in portrait (i.e. height is longer than width), you will need to select vertical as screen orientation |
Limitation
Once the layout is created, you will not be able to change the orientation setting. You will need to recreate the entire layout in order to change the screen orientation setting. A feature improvement has been reported to development team.
PRODUCT-28 - Getting issue details... STATUS
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