Problem
When publish a layout to a HDTV that's mounted in portrait mode, the content is not showing in the proper orientation (still look like it is showing in a landscape)
Cause
Did not set the screen layout to the proper orientation
Solution
Simply select the proper orientation when you create a new layout, see picture below
Topics Covered
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Content is displaying in the wrong orientation (Landscape / Portrait)
Problem
The content is not showing in the proper screen orientation.
| TV Mounting Mode | Layout Screen Orientation | Notes |
|---|---|---|
| Landscape | Horizontal | When TV is mounted in landscape (i.e. width is wider than the height), you will need to select horizontal as |
| Screen Orientation | ||
| Portrait | Vertical | When TV is mounted in portrait (i.e. height is longer than width), you will need to select vertical as |
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| title | Limitation |
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| Screen Orientation |
Cause
When creating a new screen layout, the Screen Orientation was not set properly.
Solution - Edit the Screen Orientation of the Layout
- Login to OnePass - (For more information, see How to access OnePass)
- Click on Application then select NexSigns
- Select your desired Product License and click on Start Action
- Select your desired Layout, click on Action then select Edit Layout
- Scroll down, select the desired Screen Orientation and click on Save Changes
- Click on Publish
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Problem
Portrait Media is displaying Upside Down on the TV Display
Cause
The TV Display was mounted 90-degrees counter-clockwise - TV Mounting
Solution - Enable Display Reverse Mode on the Nano-PC
- Login to OnePass - (For more information, see How to access OnePass)
- Click on Application then select NexSigns
- Select the desired Product License by clicking on any blank space in the data row and click on Settings
- Enable the Display Reverse Mode and click on Save
- Reboot your Nano-PC device
- Your Nano-PC device will Reboot and the Portrait Media will display as intended
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