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Problem

When publishing a layout to a TV that's mounted in either Landscape (Horizontal) or Portrait (Vertical) mode, the content is not showing in the proper orientation.

Cause

When creating a new screen layout, the Screen Orientation was not set properly.

Solution

Select the proper Screen Orientation when you create a new layout, see picture below

TV Mounting ModeLayout Screen OrientationNotes
LandscapeHorizontalWhen TV is mounted in landscape (i.e. width is wider than the height), you will need to select horizontal as Screen Orientation
PortraitVerticalWhen TV is mounted in portrait (i.e. height is longer than width), you will need to select vertical as Screen Orientation

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