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This tutorial will cover instructions on how to use the Multi-Queue- Location Console for the Wait Queue Management System.

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Access the Multi-Queue Location Console (from the Location Manager)

  1. Login to OnePass and Access the Location Manager (Wait Management Console)

    Info
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  2. Find the desired location and click on the entry



  3. You have successfully accessed the Multi-Queue Location Console from the Location Manager

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  1. Login to your Email Account and access the Email Invitation

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  2. Click on Click Here To Manage



  3. You have successfully accessed the Multi-Queue Location Console from an Email Invitation

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  1. Access the Multi-Queue Location Console

  2. Click on the Store Open / Close slider to toggle from Open to Closed



    • Queue Open

       

    • Queue Closed

Managing a

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Multi-Queue Location

These topics will help staff manage a Wait Multi-Queue Location.

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Adding a Guest to the Wait Queue

  1. Click on the + button then select Join the WaitWait 
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  2. Enter the required information Name, Phone Number, select the Desired Queue, and click on Continue
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  3. Verify the information, and click on Continue
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  4. You have successfully Added a Guest to the Queue.  Click on Close to return to the Location Manager
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View the Wait Queue

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