Problem
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Problem
The content is not showing in the proper orientation.
Cause
When creating a new screen layout, the Screen Orientation was not set properly.
Solution
Select the proper Screen Orientation when you create a new layout, see picture below
| TV Mounting Mode | Layout Screen Orientation | Notes |
|---|---|---|
| Landscape | Horizontal | When TV is mounted in landscape (i.e. width is wider than the height), you will need to select horizontal as Screen Orientation |
| Portrait | Vertical | When TV is mounted in portrait (i.e. height is longer than width), you will need to select vertical as Screen Orientation |
Cause
When creating a new screen layout, the Screen Orientation was not set properly.
Solution - Edit the Layout
- Login to OnePass - (For more information, see How to access OnePass)
- Click on Application then select NexSigns
- Select your desired Product License and click on Start Action
- Select your desired Layout, click on Action then select Edit Layout
- Click on the Layout Name, select the Screen Orientation and click on Save Changes
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