This tutorial will cover instructions on how to Setup a Location for the Wait Queue Management System.

Topics Covered

Create a New Location

1. Login to OnePass and Access the Location Manager (Wait Management Console)
   
   

2. Click on Add New Location
   
   
   

   
   
   

3. Enter the Location ID
   
   

   
   
   

4. Enter the Location Name, Location Nickname, Address, and Description
   

    
   
   

5. Click on Add New Location
   
   

   
   
   

6. You have successfully Added a Location for the Wait Queue Management System.
   

Select and Configure a Single-Queue Location

1. Login to OnePass and Access the Location Manager (Wait Management Console)
   
   

2. Find the desired location, and click on the blue Edit button
   
   
   

   
   
   

3. Click on Queues
   
   

    
   
   

4. Click on Single-Queue Style.
   
   

   
   

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5. Modify the desired Settings
   
   

   
   
   Definitions
   
   

     

6. Click on Save Changes
   
   

   
   
   

7. You have successfully Selected and Configure a Single-Queue Location.  Click on the Back Arrow to return to the Location Manager
   
   

    

Select and Configure a Multi-Queue Location

1. Login to OnePass and Access the Location Manager (Wait Management Console)
   
   

2. Find the desired location, and click on the blue Edit button
   
   
   

   
   
   

3. Click on Queues
   
   

    
   
   

4. Click on Multi-Queue Style
   
   

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5. Create the desired Queues by entering a Display Name clicking on Create Queue
   
   

    
   Repeat as desired
   
    
   
   
   

6. Modify the desired Settings
   
   

   
   
   Definitions
   
   

7. You have successfully Selected and Configure a Multi-Queue Location.  Click on the Back Arrow to return to the Location Manager