Problem
When publish publishing a layout to a HDTV TV that's mounted in either landscape Portrait or portrait Landscape mode, the content is not showing in the proper orientation.
Cause
Did not set the When creating a new screen layout to the proper orientation, the Screen Orientation was not set properly.
Solution
Simply select Select the proper orientation Screen Orientation when you create a new layout, see picture below
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Image Added
| TV Mounting Mode | Layout Screen Orientation | Notes |
|---|
| Landscape | Horizontal | When TV is mounted in landscape (i.e. width is wider than the height), you will need to select horizontal as screen orientation Screen Orientation |
| Portrait | Vertical | When TV is mounted in portrait (i.e. height is longer than width), you will need to select vertical as screen orientation Screen Orientation |
| Warning |
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Once the layout is has been created, you will not be able to change the orientation Screen Orientation setting. You will need to recreate the entire layout a new Screen Layout in order to change the screen orientation Screen Orientation setting. A feature improvement has been reported to development team. | Jira Legacy |
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| server | JIRA (kuusoft.atlassian.net) |
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| serverId | 5ea3a9a8-87a3-396c-87f3-6358fc4e7ae3 |
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| key | PRODUCT-28 |
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Related articles
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